Contact Us

We'd love to hear from you.

If you have any questions about your order, shipping, returns, products, or general inquiries, please contact us using the information below.

Customer Support

Store Name: Soft Goo

Website: soft-goo.myshopify.com

Email: info.gptgoo@gmail.com

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

When contacting us about an order, please include:

• Your full name

• Order number

• Email address used for the purchase

• Details of your inquiry

This helps us assist you more quickly.

Returns & Refunds

For return, refund, or exchange requests, please email us with your order details and any relevant photos if the item was damaged or received incorrectly.

Business Information

Soft Goo is an online store dedicated to providing quality products and excellent customer service.

Thank you for shopping with Soft Goo.